Terms & Conditions

Last Updated: 30 July 2025

Effective Date: 30 July 2025

Welcome to Nepal Handicraft Collections! These Terms & Conditions outline the rules and regulations for using our website and purchasing our handcrafted products. By accessing our website and placing an order, you agree to comply with these terms and conditions.

1. General Information

• This website is owned and operated by Nepal Handicraft Collections, located at Thabahi Road, Thamel, Kathmandu, Nepal.
• We reserve the right to update or modify these terms at any time without prior notice.
• By using our website, you agree to be bound by the latest version of these Terms & Conditions.

2. Products & Orders

• All our products are handmade, and slight variations in color, size, or texture may occur.
• Product images are for reference only. The actual product may vary slightly due to variations in craftsmanship.

• We reserve the right to:

  • Refuse or cancel orders due to stock unavailability or pricing errors.

  • Block suspicious or fraudulent transactions.

3. Pricing & Payment

• All prices are listed in USD and are subject to change without notice.

• We accept:

  • Credit Card/ Debit Card

  • Digital Wallets (for domestic customers)

  • Bank Transfer

• Customers are responsible for any applicable taxes, duties, or bank transaction fees.

4. Shipping & Delivery

• We offer domestic and international shipping as per our Shipping & Delivery Policy.
• Delivery times are estimates and may vary due to location, customs clearance, or courier delays.
• Any customs duties or import taxes for international orders are the buyer’s responsibility.

5. Returns & Refunds

• Returns are accepted only under the conditions outlined in our Refund & Returns Policy.
• Custom-made or personalized items are non-refundable, except in cases of damage or defect.
• Refunds are processed within 15 business days upon receipt and inspection of the returned product.

6. Intellectual Property

• All website content, including:

  • Product images

  • Logos

  • Text descriptions

  • Web design

  is the property of Nepal Handicraft Collections.
  You may not copy, reproduce, or redistribute any content without written permission.

7. Privacy Policy

• Your personal information is collected and used under our Privacy Policy.
• We do not share your data with third parties except for order fulfillment and legal compliance.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• We make no guarantees regarding website availability, accuracy of information, or uninterrupted service.

9. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by the laws of Nepal.
• Any disputes arising from these terms shall be resolved through arbitration or the courts of Nepal.

10. Contact Us

If you have questions or concerns, reach us at:

• 📧 Email: info@nepalhandmades.com

• 📞 Phone: ‎+9779841527961 or ‎+9779851019279

• 📍 Address: Thabahi Road, Thamel, Kathmandu, Nepal, 44600