Effective Date: 01-02-2025
Welcome to Nepal Handicraft Collection! These Terms & Conditions outline the rules and regulations for using our website and purchasing our handcrafted products. By accessing our website and placing an order, you agree to comply with these terms.
1. General Information
- This website is owned and operated by Nepal Handicraft Collection, located at Thabahi Road, Thamel, Kathmandu, Nepal.
- We reserve the right to update or modify these terms at any time without prior notice.
- By using our website, you agree to be bound by the latest version of these Terms & Conditions.
2. Products & Orders
- All our products are handmade, and slight variations in color, size, or texture may occur.
- Product images are for reference only. The actual product may differ slightly due to craftsmanship.
- We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or fraudulent activity.
3. Pricing & Payment
- Prices are listed in USD and are subject to change without notice.
- We accept payments via [Payment Methods – e.g., Credit/Debit Cards, Bank Transfer, Digital Wallets, etc.].
- Customers are responsible for any applicable taxes, duties, or bank transaction fees.
4. Shipping & Delivery
- We offer domestic and international shipping as per our Shipping & Delivery Policy.
- Delivery times are estimates and may vary due to location, customs clearance, or courier delays.
- Any customs duties or import taxes for international orders are the buyer’s responsibility.
5. Returns & Refunds
- Returns are accepted only under the conditions outlined in our Refund & Returns Policy.
- Custom-made or personalized items are non-refundable, except in cases of damage or defect.
- Refunds are processed within 15 business days upon receipt and inspection of the returned product.
6. Intellectual Property
- All content, including images, logos, product descriptions, and website design, is the intellectual property of Nepal Handicraft Collection.
- You may not copy, reproduce, or distribute any content without written permission.
7. Privacy Policy
- Your personal information is collected and used under our Privacy Policy.
- We do not share your data with third parties except for order fulfillment and legal compliance.
8. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We make no guarantees regarding website availability, accuracy of information, or uninterrupted service.
9. Governing Law & Dispute Resolution
- These Terms & Conditions are governed by the laws of Nepal.
- Any disputes arising from these terms shall be resolved through arbitration or the courts of Nepal.
10. Contact Us
For any shipping-related inquiries, feel free to contact us:
📧 info@nepalhandmades.com
📞 +977 984-1527961 or +977 985-1019279
📍 Thabahi Road, Thamel, Kathmandu, Nepal, 44600
